Privacy Policy

The purpose of data collection is to enhance our services and products, to provide you with notifications, offers, and promotional information, and to safeguard both our and the user's rights and interests in accordance with applicable law.

Data collection methods:

As you utilise our products and services, you may voluntarily supply us with information via a variety of methods.

• Information from you is provided to us through outside sales and the corporate sales team
• When you use our loyalty card
• We receive information from you during registration on our website, https://agrosphere.ge, and also in the process of using it
• Through social media channels, email, the phone, or any other means of communication you use to reach out to us.
• Furthermore, information about you is gathered through cookie files.

Personal information content:

We may collect your first and last name, social security number, date of birth, gender, address, email, phone number, IP address, device identification number, location, employment status, field of activity, and any other information you provide.

The agrosphere.ge website does not have access to payment card information.

When paying with a credit card, you are redirected to the secure page of the partner bank, which is solely responsible for safeguarding this data.

Cookies

We use cookies to monitor user behaviour on our website so that we can offer you the best possible experience and service.

The cookies we collect include the following information:

Device type, screen resolution, operating system, IP address and information about the browser through which the user accesses our website.

Before starting to use the website, you will receive a message warning you about the observation of user behavior through cookie files, by clicking the "I understand" button, you agree to the collection of information about you by the mentioned method.

The user should also note that if you do not agree to the "Cookie Policy" and do not press the "I understand" button, but at the same time you continue to use the website - this action will be considered as your consent to the "Cookie Policy".

Note
In your browser settings, you may restrict or block cookies.

 

We also would like to let you know that if you disable cookies or remove them, you will not be able to use the services we provide.

"Facebook Authentication"

If you are already a Facebook member and you click the "Log in with Facebook" button on our website (https://agrosphere.ge), your Facebook and Agrosphere profiles will be linked.

Note
There will be no automatic exit from the system upon completion of work on the site, and data will be accessible to third parties until the conclusion of the session.

The user is fully accountable for the aforementioned.

"Google Authentication"

On our website https://agrosphere.ge it is possible to authenticate with Google, this means that if you are registered with Google and click "Sign in with Google", both your profiles will be connected.

Note
There will be no automatic exit from the system upon completion of work on the site, and data will be accessible to third parties until the conclusion of the session.

The user is fully accountable for the aforementioned.

 

Privacy of information:

Your information will be protected and used solely by our organisation, and will only be shared with third parties as required by law.

 

Privacy Policy

We, https://agrosphere.ge, are committed to safeguarding your privacy and your rights with regard to the lawful processing and protection of your personal data.

By using our website, products, or services, you consent to the collection, use, and disclosure of your personal information in accordance with this privacy statement.

The aforementioned privacy policy is subject to revision in the event of legislative changes; consequently, it is necessary to familiarise oneself with it periodically.

Reason and purpose of data collection

To provide you with services, to enhance our products and services, to provide you with support and to send you messages, offers, and information about promotions, and to protect our and the user's rights, interests, and applicable laws.

We utilise your information for the following reasons:

• User identification using online identification systems;
• improvement and provision of service quality;
• Forming the best offer for you based on the data collected about the user
• Managing and improving https://agrosphere.ge, optimizing the content on the website in order to provide the best experience to the user while using the website.
• For the purposes of marketing research, on the basis of which satisfaction of the needs and wants of the customer is carried out.
• To advertise our company, products and services (on websites, mobile services, by post, email, telephone or text message), and to personalize our offers to meet your requests and needs.

Personal data retention period

Your personal information is stored for as long as the company provides its services.

Additionally, after the service has ended, https://agrosphere.ge stores the user's confidential information for the duration required by law.

Your rights in relation to personal information: correction, update, addition, blocking, deletion or destruction.

You have the right to request the correction, update, addition, barring, deletion, or destruction of incorrect, inaccurate, or unlawfully collected and processed personal data about you.

To accomplish this, click "Fix a request" and input your email address. Verify the email address with which you registered on our website, tick the appropriate box, and validate the request.

Within ten business days of receiving the aforementioned notification, we will cease processing your data in the aforementioned manner and delete the information collected about you in order to comply with all of the requests outlined in the request document.

Note

• We are governed by Georgia law, which may prevent us from immediately deleting personal information collected about you.
• Obligations of this type may arise from tax laws, consumer rights protection and other laws related to the mentioned matter.
• Upon account closure/cancellation, you will no longer have access to any https://agrosphere.ge services that require an https://agrosphere.ge account.
• You will also lose all access to information stored in your personal account (eg purchase history, your addresses, products added to your cart, etc.) as they will be destroyed at your request and as required by law.
• After closing the account, you may still be contacted by Agrosfero, in particular receive a message from us by e-mail. To communicate with you by mail, telephone number or other means, this will only be done if you have financial or other obligations towards us.